Terms & Conditions

Legal framework governing your use of Expereca's AI recruitment platform and services

Last Updated: January 9, 2025

Agreement Overview

Welcome to Expereca Inc. ("Expereca," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our AI-powered recruitment platform, services, and related technologies. By accessing or using our services, you agree to be bound by these Terms.

Who These Terms Apply To

Organizations, HR professionals, recruiters, and candidates using our AI recruitment platform and services.

Legal Binding

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Our Services

AI-Powered Recruitment Platform

Expereca provides cutting-edge AI recruitment solutions including automated candidate screening, intelligent matching, interview scheduling, and comprehensive recruitment analytics.

AI Screening

Automated resume analysis and candidate evaluation

Smart Matching

Intelligent job-candidate compatibility assessment

Analytics

Comprehensive recruitment performance insights

User Accounts & Responsibilities

Account Security

  • Maintain confidentiality of login credentials
  • Notify us immediately of unauthorized access
  • Use strong passwords and enable two-factor authentication
  • Regularly update account information

Acceptable Use

  • No discriminatory or biased recruitment practices
  • No unauthorized data scraping or system manipulation
  • No sharing of false or misleading information
  • No violation of applicable employment laws

Subscription & Payment Terms

Billing Cycles

Monthly or annual subscription options with automatic renewal

Refund Policy

30-day money-back guarantee for new subscriptions

Cancellation

Cancel anytime with access until end of billing period

Important Payment Information

  • • All fees are non-refundable except as expressly stated in our refund policy
  • • Subscription fees are charged in advance on a recurring basis
  • • Price changes will be communicated 30 days in advance
  • • Failed payments may result in service suspension

Intellectual Property Rights

Our Proprietary Technology

All AI algorithms, software, designs, trademarks, and content provided through our platform remain the exclusive property of Expereca Inc. and our licensors.

Protected Assets

  • • AI recruitment algorithms
  • • Platform software and code
  • • User interface designs
  • • Trademarks and branding

Your Data Rights

  • • You retain ownership of your data
  • • We have limited license to process
  • • Data portability upon request
  • • Deletion rights respected

Privacy & Data Protection

Data Processing

We process personal data in accordance with our Privacy Policy and applicable data protection laws including GDPR, CCPA, and PIPEDA.

Key Principles:

  • • Lawful basis for processing
  • • Data minimization
  • • Purpose limitation
  • • Accuracy and security

Compliance Commitment

Our platform is designed to help you maintain compliance with employment and data protection regulations worldwide.

Compliance Features:

  • • GDPR compliance tools
  • • Equal opportunity tracking
  • • Audit trail maintenance
  • • Data retention controls

Privacy Policy Reference

For detailed information about how we collect, use, and protect your personal data, please review our comprehensive Privacy Policy.

View Privacy Policy

Limitation of Liability

Important Legal Notice

To the maximum extent permitted by applicable law, Expereca Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Excluded Damages

  • • Loss of profits or revenue
  • • Business interruption losses
  • • Data loss or corruption
  • • Third-party claims
  • • Consequential damages

Liability Cap

Our total liability for any claims shall not exceed:

The amount paid by you for our services in the 12 months preceding the claim

Service Availability & Support

Uptime Commitment

We strive for 99.9% uptime but cannot guarantee uninterrupted service availability.

Target: 99.9% uptime

Maintenance Windows

Scheduled maintenance will be communicated in advance with minimal service disruption.

48-hour notice

Customer Support

Professional support available during business hours with emergency escalation procedures.

Business hours

Termination

Your Right to Terminate

You may terminate your account at any time by canceling your subscription through your account settings or contacting our support team.

Upon Termination:

  • • Access ends at billing period conclusion
  • • Data export available for 30 days
  • • No refund for unused portion
  • • Account data deleted per retention policy

Our Right to Terminate

We may suspend or terminate your access for violations of these Terms, non-payment, or other legitimate business reasons.

Grounds for Termination:

  • • Breach of Terms and Conditions
  • • Non-payment of fees
  • • Fraudulent or illegal activity
  • • Misuse of platform or services

Governing Law & Dispute Resolution

Legal Framework

These Terms are governed by the laws of Ontario, Canada, without regard to conflict of law principles. Any disputes will be resolved through binding arbitration in Toronto, Ontario.

Jurisdiction

Ontario, Canada laws apply. Disputes resolved in Toronto through binding arbitration under Ontario Arbitration Act.

Resolution Process

Good faith negotiation first, followed by mediation, then binding arbitration if necessary.

Questions About These Terms?

If you have any questions about these Terms and Conditions or need clarification on any provisions, please don't hesitate to contact our legal team.

Agreement Acknowledgment

By using Expereca's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. We may update these Terms from time to time, and continued use constitutes acceptance of any changes.

Effective Date: January 9, 2025