Your Privacy Matters

Privacy Policy

At Expereca, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.

Last Updated: January 9, 2025

This Privacy Policy is effective as of the date listed above and applies to all users of our AI recruitment platform and services.

Information We Collect

Personal Information

  • Name, email address, and contact information
  • Company name, job title, and professional details
  • Account credentials and authentication data
  • Communication preferences and settings

Usage Information

  • Platform usage patterns and feature interactions
  • Device information and browser details
  • IP addresses and location data
  • Cookies and similar tracking technologies

Recruitment Data

When using our AI recruitment platform, we may collect candidate information, job descriptions, interview data, and recruitment analytics. This data is processed securely to provide our AI-powered recruitment services and is handled in accordance with applicable employment and data protection laws.

How We Use Your Information

Service Delivery

To provide and improve our AI recruitment services, process applications, and deliver personalized experiences.

Communication

To send important updates, respond to inquiries, and provide customer support and technical assistance.

Analytics & Improvement

To analyze usage patterns, improve our platform, and develop new features and capabilities.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers

With trusted third-party service providers who assist in delivering our services, under strict confidentiality agreements.

Legal Requirements

When required by law, court order, or to protect our rights, property, or safety, or that of others.

Business Transfers

In connection with a merger, acquisition, or sale of assets, with appropriate notice and protection measures.

With Your Consent

When you explicitly consent to sharing your information for specific purposes or with specific parties.

Data Security & Protection

Enterprise-Grade Security

We implement industry-leading security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

SOC 2 Type II

Certified for security, availability, and confidentiality controls.

End-to-End Encryption

All data is encrypted in transit and at rest using AES-256 encryption.

GDPR Compliant

Full compliance with European data protection regulations.

Technical Safeguards

  • Multi-factor authentication and access controls
  • Regular security audits and penetration testing
  • Automated backup and disaster recovery systems
  • 24/7 security monitoring and incident response

Administrative Safeguards

  • Employee background checks and security training
  • Role-based access controls and least privilege principles
  • Comprehensive data handling policies and procedures
  • Regular compliance assessments and updates

Your Privacy Rights

You have important rights regarding your personal information. We are committed to helping you exercise these rights in accordance with applicable privacy laws.

Access

Request access to your personal data we hold

Rectification

Correct inaccurate or incomplete information

Erasure

Request deletion of your personal data

Portability

Export your data in a portable format

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days and may require verification of your identity to protect your privacy.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

Essential Cookies

Required for basic website functionality, security, and user authentication.

Always Active

Analytics Cookies

Help us understand how visitors interact with our website and improve performance.

Optional

Marketing Cookies

Used to deliver relevant advertisements and measure campaign effectiveness.

Optional

Data Retention

Account Data

We retain your account information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal compliance purposes.

Retention Period: Duration of service + 7 years

Recruitment Data

Candidate and recruitment data is retained according to applicable employment laws and your organization's data retention policies. You can request deletion at any time.

Retention Period: As per your organization's policy

International Data Transfers

Global Operations with Local Protection

Our services may involve transferring your data across international borders. We ensure all transfers comply with applicable data protection laws and implement appropriate safeguards.

Adequacy Decisions

We prioritize transfers to countries with adequacy decisions from relevant data protection authorities.

Standard Contractual Clauses

Where necessary, we use Standard Contractual Clauses approved by the European Commission.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us. We're here to help and ensure your privacy rights are protected.

Company Information

Expereca Inc.

Toronto, ON M4J 2V1
Canada

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes through email or prominent notice on our website.

Last Updated: January 9, 2025